‘Home Credit and Finance Bank Ltd. hasn’t produced any proof of complying with the Central Bank of Russia requirements on consumer loan transparency at the request of Federal Antimonopoly Service. Presenting the data on compliance can actually only be done voluntarily, and, so far, only ninety-one banks dealing in consumer lending have agreed to do so,’ Counselor to Deputy Head of Federal Antimonopoly Service Marina Saranskaya said to UrBC representative.

People living in the Urals have been placing more complaints regarding poor banking services lately. In most cases, the complaints have to do with two banks only, namely, Russian Standard Bank and Home Credit and Finance Bank Ltd. This can be proved by the regular reports from the local division of Federal Consumer Rights Protection Service and Yekaterinburg Consumer Rights Committee.