Kinetika, a group of logistics companies, has recently introduced a toll-free number (8-800-2000-999, all calls free within Russia) for its contact center.

‘We did this to make sure Kinetika is easy to work with no matter what part of Russia our customer is in. The quality of our customer service is reaching some totally new heights,’ says the company’s Sales and Marketing Director Stanislav Danilchenko.

Experts from the company’s help and information center can update their callers on all the issues related to the logistics services Kinetika renders; they can also handle contract-related questions, inform customers about important points, and collect data. If a more detailed explanation is needed, customers will be put through to the company’s respective departments.

In addition, the company’s local phone number +7 (343) 278-00-00 is still available as well.