‘A customer used to receive a car they had bought within five days of the purchase, but now the dealers are beginning to take their time, sometimes making the wait period last up to a month. This is the case with Autoland, for instance,’ Europlan’s Business Development Director Alexander Mikhailov was reported as saying to Vedomosti.

‘The company has extended the official wait for the paid-for cars to thirty days,’ says Autoland-Siberia’s Konstantin Kudryavtsev.

‘This particular dealer is having some difficulty servicing its own debts, as Baltiyskiy Bank laid a claim against them in March. The plaintiff wants them to pay 186.29 million RUR worth of debt, so Autoland finds itself procrastinating with the car delivery. However, they have improved on this recently,’ says a Mazda Motor Rus executive.