Analysts from Sverdlovsk Region Hygiene & Epidemiology Center’s Consumer Rights Protection Department looked into the customer complaints they had been getting throughout the third quarter of 2010. The experts came to the conclusion that local organizations repeatedly violated consumer rights over this time period, the center’s press officer reports.

As far as the banking market is concerned, most customer complaints have to do with OOO Home Credit & Finance Bank, OOO KB Renaissance Capital, and OOO Rusfinance Bank.